GuestAssist: An App for Tourists in Quintana Roo
GuestAssist is a free Android app that offers information and assistance to tourists who visit Quintana Roo, Mexico. The app is part of the Programa de Atención al Turista and aims to provide guidance and assistance for emergency situations that may affect the physical integrity or personal documents of tourists.
The app has several features, including the ability to make free calls to the Call Center of the Secretaría de Turismo, 911 for emergencies, and 078 for roadside assistance. Additionally, the app offers legal advice and personalized attention. Tourists can also share their location with a trusted person using their phone's functionalities.
GuestAssist provides official legal and administrative procedures for lost or stolen passports, cloned bank cards, and complaints against tourist service providers. The app also includes a directory of accredited consular corps and public prosecutor's offices in Quintana Roo, Mexico.
It is important to note that the Call Center of the Secretaría de Turismo is only available to tourists who are currently in Quintana Roo, Mexico. Overall, GuestAssist is a helpful app for tourists visiting the state of Quintana Roo who may need assistance in emergency situations.
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